Weather Cancelations
There is no amount of money that would persuade us to act irresponsibly in regards to safety. It’s unfortunate that we’ve been cussed out, accused of being lazy, and wanting to ruin people’s parties this weekend.
Safety is our #1 concern!! The winds are NOT safe for the use of an inflatable. We aren’t keeping anyone’s money . This is our livelihood and how we support our family and provide for our staff. These cancellations hurt us too BUT we’d never be able to live with ourselves if we chose money over safety and something like picture #1 happened.
Please know that these decisions that ruin peoples days/plans and hurt kiddos hearts are never easy to make. Being the bad guy isn’t easy. Being responsible is incredibly important to us!
**Always rent from a licensed and insured company
There is no amount of money that would persuade us to act irresponsibly in regards to safety. It’s unfortunate that we’ve been cussed out, accused of being lazy, and wanting to ruin people’s parties this weekend.
Safety is our #1 concern!! The winds are NOT safe for the use of an inflatable. We aren’t keeping anyone’s money . This is our livelihood and how we support our family and provide for our staff. These cancellations hurt us too BUT we’d never be able to live with ourselves if we chose money over safety and something like picture #1 happened.
Please know that these decisions that ruin peoples days/plans and hurt kiddos hearts are never easy to make. Being the bad guy isn’t easy. Being responsible is incredibly important to us!
**Always rent from a licensed and insured company
Weather Rule of thumb
We can not control the weather and thlast thing we want to do is Cancel a party.
We know how frustrating this can be but Safty is our number 1 priority.
We can not control the weather and thlast thing we want to do is Cancel a party.
We know how frustrating this can be but Safty is our number 1 priority.
1. ANY CANCELATION ON OUR PART DUE TO WEATHER WILL CARRY A RAIN CHECK FOR ANY MONEY THAT HAS BEEN PAID TOWARDS THE PARTY. THE RAINCHECK CAN BE USED TOWARDS AND FUTURE DATE. rEMBER TO PICK A DATE EARY AS SOME UNITS MAY BE UNAVAILABLE.
2. WE WILL SET UP IN RAIN AND SNOW WITH A TARP AN MAYBE A SMALL CLEANING FEE IF THE CUSTOMER WANTS TO MOVE FORWARD ON RAIN AND SNOWY FORCAST.
3. WIND IS OUR BIGEST WORRY. IN GRASS WE FEEL COMFORTABLE SETTING UP WITH STAKES IN THE GROUND UPTO 20MPH AND ON STREATS WITH SANDBAGS UPTO 15MPH. IF THE FORCAST STATES THAT THE WIND WILL BE CONSTLY OVER 20MPH FOR THE DAY WE MAY NEED TO CANCEL. HERE IN COLORADO WIND QUEST CAN COME QUICKLY AND BE AS HIGH AS 40MPH.
Frequently Asked Questions
Here you'll find a series of frequent question we receive at Dizzy Party Rentals. This is just a partial list and does not cover every possible question, but is provided to help save you time. If you don't see the answers you're looking for, please call us at (303) 834-9067 and we will be happy to assist you with complete details and friendly service.
Yes, although additional fees may apply for areas farther out. Remember prices do not include sales tax.
Yes, but once again please be aware that due to rising gas prices and the possible need for an extra truck and labor that travel fees can be quite high. Please call our office for a current quote.
No. We arrive early to set up so you get the entire rental time to play.
That depends on how many rentals we have that day. Generally we arrive 1-3 hours before the rental time begins. If we have a lot of rentals that day, we may need to set up as early as 4 hours in advance. If this is the case, we will call the Friday before to confirm that someone will be at the party location.
No. The jump should be clean when you get it. [company name] cleans and disinfects after every rental.
Yes. A blower keeps air in the jump unit the entire time. Once unplugged they deflate. That's why we require an outlet within 50 feet of the unit or a generator. Longer cords can pop your circuit breaker so we bring our own heavy duty cords.
We love setting up at parks but most parks do NOT have electricity. If you want to set up at a park, you must rent a generator. We rent generators at a reasonable cost. Also, parks are first come, first serve so get your spot early in the day.
Cash or Credit Cards. If paying by cash, please have exact change as our drivers do not carry cash.
Please check out our policies page for details.
Yes all orders require a $50 Credit Card deposit. The are fully refundable if you cancel your order at least 8 days prior to your rental date. If you cancel between 2-7 days prior to your rental you will be given a rain check that is good for 1 year.
Most of our jumps (all of our character jumps for example) are 15'x15' which is a little bigger than many companies rent. Please note the space required for each jump (listed near the large picture) as some are VERY big and require extra space. When in doubt, measure your space to make sure it will fit. Jumps need room to be staked and they need room for the blower and can't rub against walls or trees as this may damage the jump. The sizes listed with each jump include the space needed for stakes etc. If you have stairs or a tiered backyard, please call our office to discuss options for setup
Check the requirements listed with each jump. Also, make sure you have at least a 4 feet of access to the area where it will be set up. The jumps can weigh up to 650 pounds so we need a clear path with ample room.
We can set up on Grass (our favorite and best for the kids), dirt, asphalt, and concrete. Sorry, we can't set up on any type of rocks as the constant rubbing will wear through the vinyl jumps.
Yes. There is a link in your receipt once you've ordered or you may contact our office.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.